What AHS Provides for Your Client
American Home Shield is the leader in the home warranty industry, providing valuable customer benefits:
- budget protection against costly repairs and replacements
- comprehensive coverage for normal wear-and-tear breakdowns*
- major system and appliance protection regardless of age, make or model*
- customer access to request service 24 hours a day, 7 days a week via knowledgeable service representatives, the Internet, and integrated voice response.
- extensive contractor network including technicians who are reliable, local, and pre-screened
- quality standards measured by internal and external services to ensure customer satisfaction
- service guarantee - American Home Shield guarantees that all approved covered service repairs will be completed to your satisfaction. If for any reason you are not satisfied with the service you received, we will work with you until you are satisfied or we will refund the amount of the trade service call fee.
- risk-free enrollment with several payment options available to fit customer needs
Once a customer's covered appliance or household system breaks down, she simply calls AHS on our 24-hour, toll-free service line or sends a service request via the Internet. An AHS customer service representative will take the service request and dispatch the work order to a local, pre-screened service technician. The service technician will contact the customer during normal business hours to schedule a mutually convenient appointment time.
We offer your customers the same level of professional service that you do.
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