American Home Shield founded the home warranty industry 35 years ago.

AHS will continue to be the industry leader and innovator in terms of quality service and protection for homeowners.

AHS has four service centers nationwide which process 15,000 calls each day.

American Home Shield guarantees that all approved covered service repairs will be completed to your satisfaction. If for any reason you are not satisfied with the service you received, we will work with you until you are satisfied or we will refund the amount of the trade service call fee.

AHS Contact Information

Mail general information

American Home Shield
P.O. Box 849
Carroll, IA 51401-9901

Mail payments

To mail both a PAYMENT AND PAPER INVOICE use the address:
American Home Shield
P.O. Box 851
Memphis, TN 38101-0851
* Include both the payment and paper invoice in your envelope

To mail a PAYMENT ONLY use the address:
American Home Shield
P.O. Box 2803
Memphis, TN 38101-2803
* Write your contract number on your check.

Phone Number: 1-800-827-4636

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