Washer/Dryer common problems and solutions
Washing Machine
Problem: Washing machine won't run
| Cause | Solution |
|---|---|
|
No power is reaching the outlet |
Check the fuse outlet box/circuit breaker |
|
Safety switch is tripped |
Distribute the clothes evenly and make sure the lid is closed |
|
Inlet hose valve isn't open |
Open the inlet valve |
Problem: Washing machine doesn't fill with water
| Cause | Solution |
|---|---|
|
Filters are clogged |
Check and clean the inlet hose filters |
|
A kink in one of the hoses |
Straighten the water supply hoses |
|
Timer is not set |
Turn the timer slightly or press the buttons firmly |
Problem: Water doesn't stop running
| Cause | Solution |
|---|---|
|
Overflow switch hose is disconnected |
Replace the water hose |
|
Overflow switch is defective |
Check the switch and replace it |
|
Timer is defective |
Replace the timer or call a qualified professional |
Problem: Tub fills with water but machine doesn't run
| Cause | Solution |
|---|---|
|
Lid safety switch is tripped |
Make sure the lid is closed. If it is, check the switch |
|
Too much laundry in the tub |
Take some things out and wait 15 minutes for the motor to reset |
Clothes Dryer
Problem: Can't turn the dryer on
| Cause | Solution |
|---|---|
|
No power is reaching the outlet |
Check the fuse box/circuit breaker |
|
Door switch is damaged |
Check the switch and replace it if necessary |
|
Defect in the centrifugal switch |
Check the switch and replace it if necessary |
Problem: Motor runs, but the drum doesn't turn
| Cause | Solution |
|---|---|
|
Drum is blocked |
Open the unit and look for any obstructions around the drum |
|
Drive belt is broken |
Replace the belt |
|
Idler wheel is broken |
Check the assembly and replace it if necessary |
|
Support wheel is worn |
Check the wheel and replace it if necessary |
Problem: Drum turns, but nothing gets dry
| Cause | Solution |
|---|---|
|
Clog in the lint trap |
Clean the trap and the exhaust vent |
|
Safety thermostat is defective |
Check the thermostat and replace it |
|
Defect in the heating element |
Check the element and replace it |
|
Timer is defective |
Check the timer and replace it |
Problem: It takes too long to dry a load
| Cause | Solution |
|---|---|
|
Clog in the lint trap or exhaust vent |
Clean the trap and exhaust vent |
|
Dryer is overloaded |
Reduce the load and try again |
|
Clothes are too wet |
Reduce the load |
Version: P04192006U04212006
