Water Heater common problems and solutions
Gas Water Heater
There is no hot water
| Cause | Solution |
|---|---|
|
Pilot light isn't lit |
Carefully relight the pilot |
|
Pilot light won't keep burning |
Make sure the gas controls are completely turned on. Then, check and be sure it is firmly connected to the gas control unit and positioned near the pilot flame |
|
Clog in the burner |
Call a qualified professional |
|
Defective thermocouple |
Replace the thermocouple |
Problem: There isn't enough hot water
| Cause | Solution |
|---|---|
|
Thermostat isn't correctly set |
Turn the thermostat higher |
|
Thermostat is defective |
Call a qualified professional |
|
Hot water pipes are exposed |
Insulate the hot water pipes |
Electric Water Heater
Problem: There is no hot water
| Cause | Solution |
|---|---|
|
Water Heater has no power |
Check the fuse box/circuit breaker. If the heater repeatedly blows fuses, call an electrician |
|
Safety thermostat has quit working |
Push the reset button. Test the heating thermostats and elements |
|
Defect in the heating elements |
Test the elements and replace them if necessary |
Problem: The hot water supply is too low
| Cause | Solution |
|---|---|
|
Thermostat is set wrong |
Turn the thermostat to a higher temperature |
|
Tank is too small |
Have a qualified professional install a larger heater |
Version: P04192006U04212006
